Returns & Exchanges
Wear your power with confidence.
If something’s not quite right, we’re here to help.
Returns
You may return unused, unworn items in their original packaging within 14 days of delivery.
To initiate a return, please contact us at hello@musobijoux.com. We’ll provide instructions and a return shipping address.
Please note: Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
Exchanges
Want a different size or style? We offer exchanges for eligible items within the 14-day return window.
To start an exchange, email us and we’ll guide you through the process.
Final Sale Items
Custom or made-to-order pieces and items marked Final Sale cannot be returned or exchanged.
Refunds
Once your return is received and inspected, we’ll notify you and issue a refund to your original payment method within 5–7 business days.
